What is the best way to gain a client's trust and loyalty? Make them your number one fan. By getting a client to see you as the best and see you as someone they can really count on, you will be able to build a relationship that will last. This type of relationship is something you must have if you want to be a Billion Dollar Agent.
So, how can you make your clients rave about you? How can you get them to think of you as the best? You might be surprised to learn that it is really not that difficult of a task.
You have to start by making your clients feel important. Make them the center of decisions and let them take the wheel. You are simply their guide and aid in the process of buying or selling a home.
You need to show them you care. Stay in contact with past clients and make sure everything is going smoothly for them. If they do have a problem then offer them your help. Be the person they come to when they need help.
If you make changes in your business, even small ones, make sure to let clients know. Don't spring any surprises on them or they may lose trust in you.
Be an educator. Inform your clients about what they need to know. Make them into experts so they understand everything that is happening with their transaction.
Your overall goal is to become valuable to your clients. You want them to know they can come to you with anything. You want them to think of you first when they have a real estate related need. Remember that word spreads and when someone is really happy with your services then they will tell others. By cultivating this type of relationship with your clients you will see your business grow.
Here is a video that offers more tips on how to make clients love you:
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